Mercedes-Benz of Silver Spring - Silver Spring, Maryland

Lawrence Reid

I must say there is excellent customer service and vehicle options available at this Silver Spring location. Mr. Cliff and Mr. Brad did an outstanding job in assisting me with the vehicle I wanted and in a reasonable price range also, although it wasnt a Mercedes. These gentlemen were very knowledgeable in there work, easy to work with and made the buying process easy. Certainly look forward to purchasing from this dealership again in the future at the appropriate time, outstanding customer service and staff from the front door to the back.

Thank You!

Courtney Spaeder

I recently had an exceptional experience with Greg, my service advisor at Mercedes-Benz, and I felt compelled to share my thoughts. From the moment I stepped into the dealership, Greg's professionalism and genuine commitment to customer care stood out. He took the time to listen to my concerns ensuring no detail was overlooked. Throughout the entire service process, Greg kept me informed, providing clear explanations and timely updates that truly eased any worries I had.

His approachable demeanor, combined with his extensive knowledge, made the experience not only seamless but genuinely enjoyable. I am grateful for Greg's outstanding service and can confidently say that I will recommend this dealership.

Edwin C

Bill Qin help us through this purchase, he is very helpful. One of the happiest thing is you drive off your car and feel great, no upset no remorse. Benz of silver spring have done it, we feel great on this purchase, thank you again Mercedes Benz of silver spring and MileOne!

Jawara Lumumba

My tire was punctuated in late November. I was able to promptly secure Mercedes Roadside towing assistance to the Silver Springs Mercedes dealer. Juan Easley my advisor exhibited impressive and consummate professionalism as well as knowledge in his responsive customer orientation as he has done on previous occasions. My tire was timely repaired under warranty protection. I was able to drive away a delightfully and totally satisfied customer.

Yolanda Rodriguez

I recently had an exceptional experience at Mercedes Benz in Silver Spring. The staff took the time to thoroughly explain everything, making the whole process easy and stress-free. Communication was clear and straightforward, which I really appreciated. Ernesto, in particular, provided outstanding service. I highly recommend this location 100 percent for anyone looking for great service and professionalism!

Elinda Lee

Ernesto is so thoughtful and pleasant. He makes bringing my car in for service a pleasure. Ernesto explains what the service will entail and always gives an estimate as to how long it will take. I look forward to working with him again. I count myself lucky that he was assigned as my service technician.

Nadia WongSang

Wow.. an experience like no other...That is exactly what I experienced here at Mercedes-Benz of Silver Spring. The total customer experience begins way before you get the car, it starts with the staff. Celestine Lovence and Brad Fischer help to make the entire car buying experience a memorable and fun one!

Patricia Southerland

My salesman, Celestine Lovence was WONDERFUL!! He was a pleasure to work with. I mean he went beyond the call of duty to get me the car that I've always dream of owning. Everything was handled so smoothly. He provided top-of-the-line customer service. He was very knowledgeable in his work. He came highly recommended and I was not disappointed. I've had many cars in my day, but he made this process so easy. He made me feel like i was his sister, the way he took care of me. Like I was family. I left this dealership with firm confidence and I certainly look forward to purchasing from this Agent/dealership again in the future. SO AMAZING!!!!